Your store's phone, answered from live inventory.
OnHand Voice is a Shopify app that answers calls for inventory-led stores. It checks stock per location, offers what you have on hand first, then your preferred vendors, gives verified order status, and transfers anything uncertain to your team.
On hand first
Rank your locations and vendors. Out of stock? The agent suggests in-stock alternatives in your order.
No invented answers
Every answer comes from your Shopify catalog, inventory, orders or your own texts, and the call log shows the source.
Safe escalation
Refunds, discounts, big orders and anything unclear go to your team, or to voicemail after hours.
Predictable cost
Free, 19 or 49 USD per month. Calls run in your own Twilio account at Twilio's rates. Keep your number and forward it.
Install OnHand Voice from the Shopify App Store, or open it from your Shopify admin.